Last Updated on August 27, 2021 by Admin
Construction sites are often chaotic, loud, and full of activity — not exactly places you’d typically like to visit and tour. Still, sometimes you’ll have a client who won’t be satisfied just with the project updates you send them. Instead, they’ll want to come and see how the construction is going first-hand, and it’s up to you to organize the tour.
In such a case, you might not be sure how to do that successfully. Is there a way to deliver a satisfying presentation with all the noise in the background? As it happens, there is, but you need some careful planning and thinking in advance.
Luckily, we’re here to help. With the following tips, you’ll be ready to wow your client and convince them that they put their faith in the right company and people!
1. Plan Well Ahead
Taking your client for a construction site tour without a plan is bound to end in disaster. After all, if you don’t know exactly what you want to show them and what you’ll need for the visit, your presentation will be confusing and unprofessional. Not just that, but you’ll waste a lot of time without achieving anything productive, and your client is sure to notice. So instead, sit down at least a week before the tour and carefully outline its various stages.
And what does that entail? Well, you should know the route you’ll be taking, what kind of work will be happening on that route, as well as what you should bring along. Consider your agenda for the day — are you trying to convey a particular message to your client? If so, organize your tour in such a way as to make that clear.
2. Check the Weather
Typically, construction sites are out in the open, exposed to all sorts of elements. That means the success of your tour will largely depend on the weather, which is obviously something you can’t control. But what you can do is keep track of it in order to determine the best date for organizing a construction site visit.
It’s best to choose a warm, pleasant day with no extreme weather conditions. That way, both you and your client will be able to fully focus on the tour without trying to hide from the rain or shout over the wind. And that’s sure to make the whole visit more valuable and educational for both.
But the weather can be quite unpredictable, especially in specific regions and certain seasons. Thus, it would be wise to invest in a real-time weather monitoring tool so as to avoid any surprise storms that could ruin the experience.
3. Invest in a Wireless Audio System
As we’ve said before, construction sites are quite noisy. All the banging, shouting, and hammering make it hard to hear people talk to you. And you can’t expect all the activity to stop while you’re giving a tour to your client. That wouldn’t make much sense, either — your client is there to see the progress your workers are making, after all.
But how do you deliver a successful presentation in such an environment? Well, certainly not by shouting and hoping your client hears you. Instead, you should invest in wireless tour guide systems made specifically for situations like these.
A wireless tour guide system typically consists of a headset and a microphone for you and your clients. You can choose whether you want a one-way or two-way system, or, in other words, whether you prefer to give a presentation or have a discussion. With a system of this kind, you’ll be able to talk to your clients even in the noisiest of environments without having to stand right next to them. Just connect your devices and start speaking!
For a successful construction site tour, a tour guide system is an absolute must. It won’t just make things easier for you, but your clients will also be impressed with your resourcefulness. So don’t hesitate to get one of these devices as soon as possible!
4. Talk to the People on the Construction Site
Your construction site tour shouldn’t come as a surprise to your own workers. In fact, they should know in advance that you’re coming and bringing guests with you. Then, they’ll be able to organize their activities so that they don’t get in your way and vice versa.
Also, you definitely should notify your on-site project managers about the tour. They might even help you in its planning and point you to key areas you should visit. On top of that, they can prepare blueprints and documentation you might review with your visitors during the tour. That way, the whole tour will be smooth from start to finish with no hitches of any kind.
And if your employees know you’re giving a tour to important clients, they can get ready for any potential questions. With some preparation, their answers are sure to be much more accurate and concise, thus leaving a better impression on your clients.
Organizing a successful construction site tour is by no means easy, but with some planning and investing in helpful gadgets, it’s not impossible either. In fact, if you get an opportunity to give your client a construction site tour, you should take it. In that way, you’ll show that you’re organized, professional, and responsible — just what your client needs.
Author: Rick Farrell, President, Plant-Tours.com
Rick is North America’s foremost expert in improving manufacturing group communication, education, training, and group hospitality processes. He has over 40 years of group hospitality experience, most recently serving as President of Plant-Tours.com for the last 18 years. He has provided consulting services with the majority of Fortune 500 industrial corporations improving group communication dynamics of all types in manufacturing environments.
- Achieving Success in the Modern Construction Industry
- Building Construction Design for Extreme Weather
- 10 Things You Need to Know About Salary Expectation Questions
- Pros and Cons of Investing In Commercial Construction
- Steps to Take After a Construction Site Injury
- Ready Mix Concrete (RMC) Companies In India Updated List 2021
- Top Construction Job Websites, Job Portals And Construction Job Boards