What Does a Business Analyst Do?
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How to become a Business Analyst in 2024?

Last Updated on February 15, 2024 by Admin

Business analysts help maximize a business’s effectiveness through data-driven decisions. Learn about what do business analysts do and what it takes to become a business analyst in 2024. Business analysts work with organizations to assist them in improving their processes and systems. They administer research and analysis to develop solutions to business intricacies and help introduce these systems to businesses and their clients.


What is a business analyst?

Business analysts use data to form business insights and recommend changes in businesses and other organizations. Business analysts can identify issues in virtually any part of an organization, including IT processes, organizational structures, or staff development.

Business analytics has become essential to their operations as businesses seek to increase efficiency and reduce costs. Let’s take a closer look at what business analysts do and what it takes to get a job in business analysis.


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What do business analysts do?

Business analysts identify areas that can be improved to increase efficiency and strengthen business processes. They often work closely with others throughout the business hierarchy to communicate their findings and help implement changes.

The Roles and Responsibilities of a business analyst can include the following:

  • Identifying and prioritizing the organization’s functional and technical needs and requirements
  • Compiling charts, tables, and other elements of data visualization
  • Creating financial models to support business decisions
  • Understanding business strategies, goals, and requirements
  • Planning enterprise architecture (the structure of a business)
  • Forecasting, budgeting, and performing both variance analysis and financial analysis

Business Analyst vs Data Analyst

Here’s a detailed comparison between a Business Analyst (BA) and a Data Analyst (DA) in tabular form:

Aspect Business Analyst Data Analyst
Primary Focus Understands business needs, identifies problems, and proposes solutions to improve efficiency and achieve objectives. Focuses on collecting, processing, analyzing, and interpreting large datasets to help organizations make data-driven decisions.
Key Responsibilities – Elicit, analyze, and document business requirements.- Model business processes.- Identify improvement opportunities.- Liaise between stakeholders and technical teams. – Clean and preprocess data. Conduct statistical analysis.- Create data visualizations.- Interpret data and report findings.
Skills Required – Strong analytical and problem-solving skills.- Effective communication and stakeholder management.- Understanding of business processes.- Knowledge of project management methodologies (e.g., Agile, Waterfall). – Proficiency in statistical analysis and data modeling.- Expertise in data visualization tools (e.g., Tableau, Power BI).- Knowledge of programming languages (e.g., SQL, Python, R).- Strong mathematical skills.
Educational Background Typically holds a degree in Business Administration, Economics, Information Technology, or related fields. Often has a degree in Mathematics, Statistics, Computer Science, or related quantitative fields.
Tools Used – Business process modeling tools (e.g., Visio)- Requirements management tools (e.g., JIRA, Confluence)- Basic data analysis tools (e.g., Excel) – Advanced data analysis software (e.g., SAS, SPSS)- Database querying languages (e.g., SQL)- Programming languages for data manipulation (e.g., Python, R)
Outcome Provides actionable insights and solutions to improve business processes, products, or services, aligning with organizational goals. Delivers data-driven insights and recommendations to support decision-making, often focusing on specific questions or problems.
Work Environment Often works closely with management, IT teams, and stakeholders across various departments within an organization. Primarily collaborates with IT departments, data scientists, and occasionally directly with business units requiring data insights.

This comparison highlights the distinct roles and responsibilities of Business Analysts and Data Analysts, despite the potential overlap in their skill sets and tools used. Both are crucial for organizational success but focus on different aspects of problem-solving and decision-making processes.

Business analyst salary and job growth

According to Indeed, the average salary for business analysts in 2024 in the United States is $78,944. Salaries can range from $57,599 to $108,580, depending on the company, location, and amount of experience the business analyst has.


In India, the average base salary for a business analyst is ₹635,161 per year. According to Payscale. Salaries can range from ₹274,000 to ₹1000,000, depending on the company, location, and amount of experience the business analyst has.

Other related job titles include management analyst and operations analyst, who perform duties similar to business analysts.

How to become a Business Analyst?

Becoming a business analyst may require gaining skills and credentials applicable to the work. Coursework, certifications, or degrees can aid your path to a job as a business analyst.

1. Sharpen your business analyst skills

Here are some skills you’ll typically want to have as a business analyst.

  • Business acumen: A solid understanding of finance, accounting, and business principles will help you surface what operational issues exist and how best to address them.
  • Technical skills: These skills include stakeholder management, data modeling, and knowledge of IT.
  • Analytical skills: Business analysts have to analyze large amounts of data and other business processes to form ideas and fix problems.
  • Problem-solving: It is a business analyst’s primary responsibility to develop solutions to an organization’s problems.
  • Research skills: Thorough research must be conducted about new processes and software to present effective results.
  • Communication: A business analyst is often expected to communicate with several different players within an organization, including upper management and other teams. Being able to present your ideas clearly and convincingly will be a significant asset as a business analyst.
  • Data analysis: Gathering, tracking, and analyzing performance metrics will be central to a business analysis role. Having a good grasp of data analysis and visualization tools like Tableau, MS Excel, and Power BI Tools can be helpful. Some knowledge of a programming language like SQL may also come in handy.

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2. Take a course

Refreshing your familiarity with the skills expected of a business analyst can show employers your knowledge is up to date and adequate. Coursework, either in person or online, can give you the tools needed to get your foot in the door in the field of business analytics.

Courses in data analytics or business analytics can bring you a holistic understanding of the job. Or familiarize yourself with the tools used in business analytics through coursework in Tableau or Excel, and MySQL.


3. Earn a business analyst certification

Earning a certification can expand your skill set and potentially increase your earnings or make you more competitive for jobs. Here are some business analysis certifications to consider:

  • IIBA Entry Certificate in Business Analysis (ECBA)
  • IIBA Certified Business Analysis Professional (CBAP)
  • IIBA Certification of Capability in Business Analysis (CCBA)
  • PMI Professional in Business Analytics (PMI-PBA)

If you’re starting as a business analyst, the ECBA can show hiring managers you’ve received several hours of training and know the basics of business analysis. If you have some experience with business analytics, the CBAP, CCBA, and PMI-PBA can show employers your competency and experience.

4. Get a degree

Many employers like to see at least a bachelor’s degree on your resume, though some may prefer candidates with a master’s degree.

Bachelor’s degrees: Bachelor’s degrees are typical for entry-level positions in analytical fields, according to the BLS. Getting your bachelor’s degree in a quantitative field like economics, finance, computer science, data science, statistics, information management, or a similar area can prepare you for business analysis jobs.

Master’s degrees and MBAs: Some employers might prefer candidates with a master’s degree in a relevant subject. You may also consider getting a master’s of business administration (MBA); several programs offer specializations in business analytics. Earning your master’s degree in business analytics or business administration could help advance your skills and knowledge and give you a leg up in the job search arena.

5. Know your entry-level options

Internships and entry-level positions in accounting, finance, or business settings can build your experience before landing a higher-level role. Look for titles like junior business analyst or entry-level BA in your job search. If you’re still in school, making an appointment with a career counselor can help you understand the opportunities.

Business Analyst Jobs Outlook

The job outlook for business analysts remains positive and is expected to grow. The demand for business analysts is driven by the increasing reliance on data-driven decision-making across various industries, the need for efficiency improvements, and the ongoing digital transformation of businesses. Here’s a snapshot based on recent data and trends:

  1. Growing Demand: The U.S. Bureau of Labor Statistics (BLS) includes business analysts under the broader category of management analysts and projects their employment to grow 14% from 2020 to 2030, faster than the average for all occupations. This growth is indicative of the trend across many countries, reflecting the global demand for professionals who can analyze business needs and devise solutions.
  2. Diverse Industries: Business analysts are in demand across a wide range of industries, including IT, healthcare, finance, retail, and government sectors. Companies of all sizes, from startups to large corporations, are seeking professionals who can help them optimize operations, enhance customer experiences, and navigate digital transformations.
  3. Digital Transformation: The push towards digital transformation is a significant driver of demand for business analysts. As organizations implement new technologies and digital solutions, business analysts play a crucial role in ensuring these technologies meet business objectives and deliver value.
  4. Remote and Hybrid Work Opportunities: The shift towards remote and hybrid work models has opened up new opportunities for business analysts. Companies are more open to hiring remote professionals, expanding the job market for analysts willing to work virtually.
  5. Skills in Demand: Beyond traditional business analysis skills, employers are increasingly looking for candidates with experience in agile methodologies, data analysis, user experience design, and digital transformation strategies. Familiarity with specific industries and technical domains can also enhance job prospects.
  6. Salary Prospects: Salaries for business analysts remain competitive, with variations based on experience, location, and industry. Advanced skills in data analytics, project management certifications, and expertise in high-demand industries can lead to higher compensation.
  7. Professional Development: There is a strong emphasis on continuous learning and professional development in the field. Earning certifications such as the Certified Business Analysis Professional (CBAP) or Agile Analysis Certification (IIBA-AAC) can improve job prospects and potential earnings.

The outlook for business analyst jobs is optimistic, with solid growth expected in the coming years. Professionals looking to enter or advance in this field should focus on developing a mix of technical, analytical, and soft skills, along with industry-specific knowledge to maximize their employment opportunities and career growth.

How to Search for a Business Analyst jobs

Finding business analyst jobs involves a strategic approach, combining online job searches, networking, and leveraging professional development resources. Here’s how and where to start your search:

  1. Online Job Portals: Websites like LinkedIn, Indeed, Glassdoor, and Monster are excellent places to start. These platforms allow you to search for business analyst positions across various industries and locations. You can also set up job alerts to be notified when new jobs are posted that match your criteria.
  2. Company Websites: Many companies post job openings on their own websites. Identify companies you’re interested in working for and regularly check their careers page for business analyst job openings. This can be particularly effective for targeting specific sectors or companies you’re keen to work with.
  3. Professional Networking Sites: LinkedIn is not just a job board; it’s also a powerful networking tool. Connect with industry professionals, join business analysis and related field groups, and participate in discussions. Networking can often lead to job opportunities that aren’t advertised publicly.
  4. Recruitment Agencies: Specialized recruitment agencies can be valuable, especially those that focus on IT, business analysis, or your specific industry of interest. These agencies can match you with businesses looking for your skillset, including positions that may not be advertised elsewhere.
  5. Professional Associations: Organizations like the International Institute of Business Analysis (IIBA) offer resources for business analysts, including career centers where job opportunities are posted. Membership can provide access to exclusive job listings, as well as networking events and professional development opportunities.
  6. Career Fairs and Networking Events: Attend career fairs and networking events relevant to your field. These can be great opportunities to meet employers face-to-face, learn more about different companies, and make connections that could lead to job offers.
  7. Referrals: Leverage your personal and professional network. Let your contacts know you’re looking for a business analyst position. Referrals are one of the most effective ways to secure a job, as having someone vouch for you can significantly boost your chances of being hired.
  8. Social Media: Some companies and recruiters use social media platforms like Twitter and Facebook to post job openings. Follow companies you’re interested in and engage with content relevant to your field to increase your visibility and chances of finding job opportunities.
  9. Freelance Platforms: For those interested in freelance or contract work, platforms like Upwork, Freelancer, and Toptal can offer business analyst projects. This can be a good way to build experience, especially if you’re transitioning into the field or looking for flexible work arrangements.

When searching for business analyst jobs, tailor your resume and cover letter to highlight your relevant skills, experiences, and achievements for each application. Demonstrating how you can address an employer’s specific needs can set you apart from other candidates.

Next steps

If a career in business analysis sounds interesting, start by exploring how you can bolster your skillset. Courses in business analytics or business systems can give you a broad introduction to the profession. Otherwise, sharpen your expertise in data through the Google Data Analytics Professional Certificate program.

Glossary of business analysis terms

  • Business architecture: Part of the enterprise architecture that defines the business or organization’s structure, precisely its strategy, goals, objectives, internal environment, external environment, and stakeholders
  • Data-driven decisions: Decisions made based on data instead of emotions, observation, or intuition
  • Decision tables: A type of model that presents complex business rules or logic in an easily read, tabular form with all potential actions and conditions included
  • Enterprise architecture: The structure of a business, including IT software and hardware, business processes, projects, operations, and employees
  • Financial analysis: The process used to evaluate budgets, projects, and transactions to analyze performance and make decisions about whether they’re appropriate
  • Variance analysis: The analysis of differences between the planned performance and actual results to figure out recommendations for correcting and preventing issues.

What are general interview questions for business analysts?

Interview questions for business analysts vary depending on the industry they are interviewing for. Here are some common questions a business analyst may be asked in an interview:

  •  How do you handle difficult stakeholders?
  • What is your business analysis process when you work on a project?
  • What tools do you think a business analyst needs to do their job well?
  • Which diagrams do you prefer to use as a business analyst?
  • Describe your experience with SQL queries. 

What techniques do business analysts use?

Business analysts use several techniques to help them analyze business processes to create more efficiency, develop solutions that work, and obtain desired results. Some of these techniques are:

  • SWOT Analysis: Assesses Strengths, Weaknesses, Opportunities, and Threats in a business through internal and external forces
  • MOST Analysis: Mission, Objective, Strategy, Tactics or MOST Analysis is a simple and valuable tool used to analyze and plan the details of what an organization does or should do
  • Mind-mapping: A graphic way to represent concepts and ideas to strategize, analyze, comprehend and generate new ideas
  • PESTLE analysis: Used to identify what drives change in a business. Stands for Political, Economic, Social, Technological, Legal, and Environmental
  • Brainstorming: A technique used for problem-solving, finding facts, and generating ideas.

Final Reflections

Business analyst skills are essential for professionals looking to excel in analyzing an organization’s business domain, documenting its business or processes, and facilitating change to improve overall performance. These skills include analytical thinking, problem-solving, effective communication, stakeholder management, and a strong understanding of IT solutions that can drive business improvements. Additionally, proficiency in data analysis, project management, and knowledge of business structure are critical for success in this role.

The business analyst salary is competitive and varies based on experience, industry, and geographical location. Entry-level business analysts may start with a lower salary range, but with experience, certifications, and additional skills, they can see significant increases in their compensation. Salaries also differ between sectors, with financial services, IT, and consulting often offering higher pay.

Business analyst jobs are in high demand across various industries, including finance, healthcare, IT, and consulting, reflecting the critical role these professionals play in bridging the gap between IT and business goals. The job market for business analysts is robust, with opportunities for those with the right combination of skills, experience, and education.

For those looking to enter the field or enhance their expertise, business analyst courses offer foundational and advanced knowledge necessary for the role. These courses cover topics such as business process modeling, requirements analysis, solution assessment, and project management, equipping individuals with the skills needed to succeed.

Obtaining a business analyst certification can significantly enhance a professional’s marketability and career prospects. Certifications such as the Certified Business Analysis Professional (CBAP) or the Agile Analysis Certification (IIBA-AAC) demonstrate a commitment to the profession and a mastery of the skills required to excel.

Business analyst qualifications typically include a combination of education, skills, and experience. A bachelor’s degree in business administration, finance, IT, or a related field is often required, along with practical experience in business analysis or a related area.

Many aspiring business analysts pursue a business analyst degree, which provides a solid educational foundation in business principles, systems analysis, and project management. These degrees are designed to prepare students for the complexities of identifying business needs and finding effective solutions.

When comparing a business analyst vs data analyst, it’s important to note that while both roles involve data analysis, they focus on different aspects of an organization’s operations. Business analysts primarily focus on identifying business needs and finding solutions, while data analysts concentrate on collecting, processing, and performing statistical analyses on large datasets to help make informed business decisions.

A business analyst job description typically includes duties such as conducting market analysis, defining business requirements, documenting workflows, and proposing solutions to improve efficiency and productivity. Business analysts work closely with stakeholders to understand their needs and ensure that the solutions proposed meet those needs effectively.

In summary, pursuing a career as a business analyst requires a mix of education, such as a business analyst course or degree, and practical skills, along with certifications to validate one’s expertise. With the right qualifications, business analysts can enjoy rewarding careers across a wide range of industries, playing a key role in driving business success through effective analysis and solution implementation.

Business analysts are indispensable in helping companies retaliate against outdated processes and adopt new technology. They are in high demand in every business area, from finance to IT to corporate management.

A business analyst’s career path is lucrative and rewarding. Companies across the IT and e-commerce sectors pay outstanding compensation to deserving candidates who can add value to their organizations.


What Are the Primary Responsibilities of a Business Analyst?

A business analyst’s primary responsibilities involve understanding business needs, identifying opportunities for improvement, analyzing data to inform decision-making, and designing solutions to business problems. They act as a bridge between stakeholders and solution teams, ensuring that business requirements are clearly defined and translated into functional specifications for IT systems, processes, or changes in organizational practices.

Does a Business Analyst Role Fall Under the IT Domain?

While many business analyst roles are associated with IT projects, focusing on software development and systems implementation, the profession itself spans across various industries and domains. Business analysts work in IT, finance, healthcare, retail, and many other sectors, applying their skills to improve processes, products, and services regardless of the technological context.

What Skills Are Essential for a Business Analyst?

Essential skills for a business analyst include strong analytical thinking, effective communication, problem-solving, stakeholder management, and an understanding of business processes. Additionally, proficiency in data analysis, experience with business intelligence tools, and knowledge of project management methodologies are highly beneficial.

What Qualifications Are Required to Become a Business Analyst?

To become a business analyst, you typically need a bachelor’s degree in business administration, information technology, finance, or a related field. Many employers also value professional certifications, such as the Certified Business Analysis Professional (CBAP) or Agile Analysis Certification (IIBA-AAC), and relevant work experience in business analysis or a related area.

Can a Business Analyst Transition to a Data Analyst Role?

Yes, a business analyst can transition to a data analyst role, especially if they have strong data analysis skills, are proficient in statistical software and programming languages like SQL, Python, or R, and have a solid understanding of data visualization techniques. This transition may involve additional training or education in data science or analytics.

How Do Business Analysts Stay Updated With Industry Trends?

Business analysts stay updated with industry trends by attending professional workshops and conferences, participating in online forums and webinars, pursuing continuous education and certifications, and reading industry publications. Networking with peers and joining professional organizations can also provide insights into emerging best practices and technologies.

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