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Shapoorji Pallonji And Company Private Limited.SPCL, Envisioning, Planning and finally Creating. Thats what we do at Shapoorji Pallonji & Co. Ltd. Our Vision and Rock Solid Experience has made us today, not only in India but also Internationally one of the foremost Indian Construction companies. We build a brand that endures. The first Indian Construction Company to possess ISO 9001:2000 certification with International Ops. in Middle East, Gayana, and Afghanisthan.
Shapoorji Pallonji And Company Private Limited is looking for Manager – CRM with 8 – 13 yrs of experience at Kolkata locations
Manager – CRM
This position is responsible for building dedicated key account relationships with customers. Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring/ follow-up for payments and collections in the region. Other duties include coordination with the corporate marketing team for requirements of marketing collaterals for the projects. Team Handling/ Supervision experience is mandatory
Timely customer query resolution
Monitor Sales receivables collections and active follow-ups
Completeness and comprehensiveness of data and documentation
Productivity of Back Office/ customer care team
Timely despatch of documents
Coordination with centralized marketing team
Strategic:To conceptualize & identify opportunities to create and implement customer delight
Operational: CRM update on daily basis of all the activities.
Support to Sales & Marketing
Email Address : firstname.lastname@example.org
Contact Company: Shapoorji Pallonji And Company Private Limited.